Temporary Helpdesk Manager for a Global Brand – West End, London
We’re seeking an experienced and motivated Helpdesk Manager to join a dynamic team in the fast-paced FMCG sector. Based in London’s vibrant West End, this is an exciting opportunity to step into a pivotal role with the potential to become permanent. In this role, you’ll coach and support your team through tailored training and development plans, regular performance reviews, and ongoing mentoring. You’ll also be responsible for managing team schedules to ensure full helpdesk coverage that meets both contractual and customer expectations. A key part of your role will involve reviewing and refining helpdesk processes to drive continuous improvement, and ensuring all updates are clearly communicated and implemented. You’ll maintain strong customer relationships, support new process rollouts, and ensure compliance with company policies and safety standards. The ideal candidate will bring strong customer service skills, confidence working with data, and proven people management experience. While a background in retail is a plus, it’s not essential—what matters most is your ability to lead effectively and deliver results in a fast-paced environment. Candidates must be available immediately.
Administration Assistant for Advisory Firm in Central London
£35,000 – £38,000 DOE 4 days in office – 1 remote A leading advisory firm is looking for an experienced Office Assistant to join their Admin & Operations teams in a focused, fast-paced environment. Based in central London, this hybrid role supports teams across global offices in Brussels, Washington DC, Doha, and Singapore. The ideal candidate will have at least two years’ experience in a similar role within government, a think tank, corporate, or consultancy setting. You’ll be confident working independently, comfortable interacting with senior stakeholders, and able to manage a variety of tasks with strong attention to detail and professionalism. Excellent verbal and written communication skills, as well as proficiency in Microsoft Office, are essential. This is a dynamic role that involves managing diaries, booking global travel, supporting day-to-day office operations, coordinating internal events, and liaising with international colleagues. A strong interest in public policy or politics is highly valued, as is a proactive, adaptable attitude. In return, you’ll join a growing global firm with world-class advisers and a collaborative culture. The role offers a competitive salary, a generous benefits package, and a commitment to personal and professional development, including a training budget and opportunities to work from international offices. Applicants must have the right to work in the UK. Apply now to be part of a mission-driven team making a global impact.
Reception Supervisor for Prestigious Finance Company
An exciting opportunity has arisen for an experienced Reception Supervisor to join a prestigious finance company in Paddington. This role is pivotal in ensuring the smooth operation of the front-of-house function, providing an exceptional first impression for clients, visitors, and senior stakeholders. The office is home to the Executive Team, including the CEO, making professionalism, discretion, and attention to detail essential qualities for the successful candidate. We are seeking a polished and highly organized individual with proven experience as a Reception Supervisor, ideally within a corporate setting. However, we also welcome applications from candidates with a hotel reception management background, as strong leadership, customer service, and operational skills are key to success in this role. As the Reception Supervisor, you will oversee the front desk, manage a small reception team, coordinate meeting room bookings, liaise with executive assistants, and ensure a seamless experience for all visitors. You will also take ownership of reception standards, maintain security protocols, and support ad hoc administrative tasks as required. This is a full-time, office-based position with working hours of 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM, depending on business needs. The role offers an excellent opportunity to work in a dynamic and professional environment, supporting a high-profile leadership team. If you are a confident, service-driven professional with a keen eye for detail and a passion for delivering outstanding front-of-house experiences, we would love to hear from you.
